Digital Government
Just in time for tax season: An IRS example of (online) government at its worst
An experience with online forms drives one of government's most ardent advocates to complain.
Acquisition
Meet the contracting folks who are encouraging new IT vendors
Steve Kelman shares some innovations that can be applied by contracting officers across government.
People
Students recruiting students into federal tech
Steve Kelman checks in with the Coding it Forward fellowship program.
People
Teaching digital government at Harvard today
Steve Kelman sits down with his colleague David Eaves to discuss, among other things, the differences between "digital" and "IT."
Digital Government
Non-traditional IT contractors unite to watch each other's backs
Steve Kelman writes that the nascent Digital Services Coalition could change industry collaboration -- if its members can preserve the culture of trust.
Digital Government
As others see us -- a few surprises
A recent dinner with civil servants from Asia delivered some interesting insights, Steve Kelman writes.
Digital Government
How to have a good debate at your next meeting
Steve Kelman notes that the whole point of meetings is to have substantive discussions. He shares some suggestions for making sure that happens.
Digital Government
More proof that government innovation can come from anywhere
Steve Kelman reports on a creative solution that could save lives in crowded emergency situations.
Digital Government
When government gets it right
Steve Kelman reports on an encounter with exceptional service, and considers what agencies need to deliver such an experience.
Digital Government
Good enough for government work?
Steve Kelman seeks to reclaim the original meaning of the now-disparaging catchphrase.
Digital Government
Fight waste and fraud with tech
Nick Sinai and Steve Kelman contend that a great way to "drain the swamp" is to fix the Do Not Pay shared service that was created to combat fraudulent and improper payments.
Acquisition
'Reinventing government,' 25 years later
In 1993, the government began shifting its focus to performance, but the question remains: Has the procurement system improved?
Acquisition
Another new face of government IT contractors
Steve Kelman talks with the CEO of a public benefit corporation focused on federal work.
Digital Government
An important new guide to agile
Steve Kelman applauds a new resource for agencies looking to put agile into action.
Digital Government
My Boston airport lost and found stories: good government, good citizens
Sometimes, Steve Kelman writes, the system works.
Acquisition
HHS' opioid code-a-thon: Challenges go mainstream and mission-critical
Steve Kelman suggests the upcoming HHS contest could mark a new maturity for challenges as a procurement tool.
Cybersecurity
GSA's blockchain blockbuster
Steve Kelman goes deep with Jose Arrieta about GSA's work to bring distributed ledger technology into the acquisition process.
Digital Government
Are USDS and 18F becoming part of the govtech ecosystem?
Steve Kelman talks to both digital recruits and longtime feds about the benefits -- and lingering tensions -- that come from digital service teams.
People
Do children of the wealthy grow up to be bad managers and leaders?
Steve Kelman explores a new research paper that connects income inequality to narcissism and leader effectiveness.
Acquisition
The next big thing in IT procurement
Steve Kelman talks to the agencies that have embraced tech demos in their acquisition efforts -- and urges others in government to give it a try.
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