FCW Insider: Nov. 8

The latest news and analysis from FCW's reporters and editors.

Government Innovation Award top honors went to NOAA, DOD, the state of Virginia, and SAIC at last night's awards gala. Those Best in Class recognitions showcase the potential of IoT, advanced analytics and creative public-private partnerships. Troy K. Schneider takes a look at the winners.

The Office of Personnel Management released the Federal Employee Viewpoint Survey results for 2019. The survey this year included a special section on how the 35-day government shutdown affected federal employees. Lia Russell reports.

The Defense Department's readiness in emerging technology areas such as data science will slip away unless it changes its hiring processes, according to recommendations of the Defense Innovation Board. Lauren C. Williams has more.

The pressure on government agencies has never been greater to improve service for those who need help accessing information, services and benefits. Santiago Milian, principal/director of experience at Booz Allen Hamilton, offers three tips for standing up a CX function in this FCW commentary.

The Silicon Valley Investment Program is tapping a Canadian company with a blockchain platform to help Customs and Border Protection track oil and natural gas imported through pipelines. Mark Rockwell has the story.

Quick Hits

*** Government performance can be hindered by an "outdated model that keeps policymaking and policy implementation as separate domains, with separate skills and incentives" writes Jennifer Pahlka, founder and director of Code for America, in the first of a series of papers on "delivery-driven policy".

*** FedBizOpps, or FBO.gov, long a primary source of federal contracting opportunities, won't be around after the Veterans' Day holiday on Nov. 12. The General Services Administration reminded contractors in a Nov. 7 statement that it is completing transition of FBO.gov to its beta.SAM.gov site over the long holiday weekend. On Tuesday, Nov. 12 the old site will be officially retired, and all federal contract opportunities will appear on beta.SAM.gov. The transition is part of GSA's Federal Marketplace Strategy that looks to consolidate a total of 10 legacy contract and grant award systems into the single beta.SAM.gov site.