Digital Government
The federal government's most disliked IT help desks
A survey of more than 270,000 federal employees shows DOD at the bottom when it comes to satisfaction with IT support and equipment.
Digital Government
TSA proposes allowing federal acceptance of digital IDs while future requirements are crafted
The coming rulemaking would waive REAL ID Act requirements so that federal agencies can still accept mobile driver's licenses when the law’s implementation starts in 2025.
Digital Government
IRS awards $2B electronic payment system contract
The tax collection agency wants to make it easier to make payments via debit and credit cards, plus make the websites more accessible and user-friendly.
Digital Government
Taxpayer advocate highlights challenges for legit taxpayers tagged as fraudsters by the IRS
The only online remediation option for people whose tax returns have been flagged as potential identity theft is through vendor ID.me.
Digital Government
TMF adds guidance for IDEA Act proposals
Agencies have until Sept. 22 to send in submissions for funding.
Digital Government
‘Legacy mindset' a key obstacle to effective data governance, Energy official says
The newly appointed chief data officer for the Department of Energy argued advancements in enterprise data and analytics programs will require a cultural shift around data ownership.
Digital Government
GSA is looking for participants for its facial recognition study
Federal Acquisition Service Commissioner Sonny Hashmi said the study will help determine how to move forward with Login.gov.
Digital Government
CFPB helms multi-agency effort to scrutinize sale of Americans’ data
The Consumer Financial Protection Bureau and the Federal Trade Commission are teaming up to investigate long-awaited regulatory steps into the sale of Americans’ data by third party companies.
Digital Government
Senators seek details on SSA’s plan to modernize and simplify disability benefits applications
Three Democrats on the Senate Finance Committee asked the Social Security Administration for details on improvements to the Supplemental Security Income application.
Digital Government
National intelligence strategy calls for new partnerships to harness emerging technologies
Federal agencies must collaborate with private sector partners and allies to better understand the implications of emerging technologies, according to the new strategy.
Digital Government
IRS must speed up efforts to resolve IT security weaknesses across the agency, watchdog says
The IRS’s failure to expeditiously resolve weaknesses in its IT systems puts the agency “at risk for exploitation by threat actors,” according to an audit by the Treasury Inspector General for Tax Administration.
Digital Government
How the IRS accidentally tagged thousands of taxpayers as dead
The IRS confirmed that 6,821 tax accounts were marked as deceased and locked — meaning that the agency wouldn’t process the tax returns associated with it — when the person was, in fact, alive.
Digital Government
VA extends PACT Act filing deadline after website glitches
The Department of Veterans Affairs is giving eligible veterans an extra week to announce their intention to submit claims under a law that expands benefits for exposure to toxic substances.
Digital Government
NASA officials discuss plans for the pending launch of their new NASA+ streaming network
The agency will offer regular programs and shows, as well as lots of new and original content.
Digital Government
'High volume’ of last-minute PACT Act submissions caused tech glitches, VA says
Veterans Affairs Secretary Denis McDonough stressed that no veteran or survivor who received an error message “will miss out on a single day of benefits due to this issue.”
Digital Government
GAO: IRS must enhance cyber oversight of third-party vendors, modernize online services
The IRS continues to ignore GAO’s recommendation to streamline oversight of third-party tax vendors’ cyber practices, despite concerns about mitigating digital threats.
Digital Government
Government contractors grapple with enforcement challenges of TikTok ban
Industry groups are raising censorship and privacy concerns over a ban of popular social media app TikTok on devices used by government contractors.
Digital Government
IRS’s digital platforms tax users searching for in-person assistance
The tax agency's watchdog said the functionality of the agency’s website and mobile app make it difficult for Americans to find information on taxpayer assistance centers.
Digital Government
GSA seeks a better way to reach higher education for federal challenges
The General Services Administration wants to know where to reach university-affiliated students and faculty to participate in national requests.
Digital Government
US is falling behind in global digital leadership, report says
The loss of influence comes amid rising domestic anti-tech sentiments in Congress and across multiple White House administrations, the Information Technology and Innovation Foundation said in a report released Monday.
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