Ideas
People Don’t Always Behave Rationally—Agencies are Learning to Plan for That
Officials are increasingly leveraging the power of behavioral science to enhance program performance.
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How to Manage Risk Along the Federal Government Supply Chain
Even the most sophisticated federal agencies have found it difficult to effectively measure and evaluate the cyber risk of their contractor base.
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Don't Ban New Technologies – Experiment with Them Carefully
Asking for forgiveness instead of permission has its place.
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How Cities Are Getting Smarter
There isn’t one definition of a smart city technology, but here are places governments are making progress.
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4 Recommendations for a Strong Federal Data Strategy
We can expand upon the recommended actions to ensure federal agencies leverage data to advance their missions.
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Regulating Facebook, Google and Amazon Is Hard Given Their Bewildering Complexity
Whether you’re an individual, business, or government, if you need the internet, you need their services.
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Accelerating Cloud Computing in Government Requires New Management Approach
CIOs must swap magic for real insights on what and how cloud technologies benefit to their agency.
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Better Collaboration Tools Need Better Security
Building new technology on a faulty foundation can be a recipe for disaster.
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The Government’s Challenge Is Not Attracting Top Tech Talent—It’s Keeping It
Hiring tech talent is the beginning, not the end.
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4 CX Lessons Federal Agencies Can Learn from Their Peers
There are several agencies making major strides in the CX space and other agencies could learn a thing or two from their CX programs.
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Can New Technologies Restore a Robust Federal Cyber Perimeter?
Many agencies are deemphasizing traditional notions like perimeter security and concentrating more on the concept of resiliency, recovery and ways to mitigate the effects of a breach.
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Passwords and Badges Are No Longer Enough
The Defense Department could strengthen its cyber posture by finding alternatives to static authentication methods.
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Building for the Future of Government When IT Modernization Isn’t Just a Technology Upgrade
It's better not to be a beta tester.
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Blockchain: Taking a Cue from History
Blockchain technology isn’t shaking out how we thought it would. So, should we pack our bags and go home?
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How Federal Agencies Can Maximize Productivity—and Save Billions
Automation isn't the stuff of fantasy but agencies should take note of best practices to make sure their projects are successful.
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How Digital Transformations Are Changing the Face of Operations
It’s time to rethink how IT operations are managed.
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The Scheduling Woes of Adult Friendship
To avoid the dreaded back-and-forth of coordinating hangouts, some friends are repurposing the shared digital calendar, a workplace staple, to plan their personal lives.
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The Arguments for Weakening Encryption Aren't Any Better Under Trump
Law-enforcement backdoors would still make everyone less safe, even as U.S. officials set their sights on broader access to data.
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