Modernization

Potential Merger Isn’t Slowing Education’s IT Modernization Plans

Officials said looking at technology should be a first step in merging agencies but those discussions can’t start without a mandate.

Digital Government

Streamlined Grant Reporting May Be Coming Soon

Survey shows data standardization can boost efficiency, though cultural blocks remain.

Cybersecurity

Education Department Knows It Needs Cyber Skills, But Doesn't Know Which Ones

The department issued a request for information on how best to train, retain and track its cyber workforce.

Digital Government

DeVos Walks Back Controversial Student Loan Contract

The department is turning its attention to providing a "truly modern loan servicing environment."

Digital Government

Education Dept. Builds Show and Tell Space for Developers

There's a new GitHub repository for anything built with Education Department data.

Digital Government

First Rule of User Experience: You Do Talk To the User

“We assume we know what our customers want. But in many cases, we don’t."

Emerging Tech

Education Dept. Seeks Virtual Reality, Video Game Devs for Next-Gen Tech

The department is hosting a $680,000 challenge for virtual and augmented reality ideas.

Cybersecurity

Why a Hack on Education Department Would Be Worse than the OPM Breach

Despite housing tens of millions of people’s sensitive information and 180-plus databases, the agency doesn’t "even have the most basic of tools” to protect them against breaches, Chaffetz said.

Emerging Tech

Twitter Tips from the Education Dept: Don't Try to be 'the Cool Mom'

FAFSA’s team is known for its social engagement and its ability to leverage prominent hashtags, like yesterday’s #Maythe4thbewithyou.

Digital Government

Following Investigation, Beleaguered Education CIO Steps Down

Harris collapsed and was taken to the hospital immediately following a congressional hearing in early February about potential misconduct.

Cybersecurity

Amid Cybersecurity Concerns, House Republicans Blast Education CIO Misconduct

Rep. Jason Chaffetz., R.-Utah., challenged CIO Danny Harris and Acting Secretary John King on recent investigation into Harris’ behavior, arguing the department may not be equipped to protect 139 million Social Security numbers from cyberattack.

Cybersecurity

Here's An Account of Security Holes at the $1 Trillion Education Dept. Bank

Government watchdogs at a Tuesday congressional hearing counted the ways in which the department is putting the identities and finances of students and their parents in jeopardy.

Digital Government

The Rise of Agency Innovation Labs

In the 2016 budget, the Obama administration proposed more funding to help launch idea labs.

Digital Government

Federal Customer Experience Still Terrible, Study Says

On average, the public is less satisfied with customer experience at federal agencies than they are with both TV and Internet service providers, according to a Forrester research study published Thursday.