Cybersecurity

Amid Cybersecurity Concerns, House Republicans Blast Education CIO Misconduct

Rep. Jason Chaffetz., R.-Utah., challenged CIO Danny Harris and Acting Secretary John King on recent investigation into Harris’ behavior, arguing the department may not be equipped to protect 139 million Social Security numbers from cyberattack.

Cybersecurity

Here's An Account of Security Holes at the $1 Trillion Education Dept. Bank

Government watchdogs at a Tuesday congressional hearing counted the ways in which the department is putting the identities and finances of students and their parents in jeopardy.

Digital Government

The Rise of Agency Innovation Labs

In the 2016 budget, the Obama administration proposed more funding to help launch idea labs.

Digital Government

Federal Customer Experience Still Terrible, Study Says

On average, the public is less satisfied with customer experience at federal agencies than they are with both TV and Internet service providers, according to a Forrester research study published Thursday.