Policy

Senate Passes Bill to End Payments to Dead People

The bill follows an audit that found the IRS sent $1.4 billion in stimulus checks to deceased individuals.

Acquisition

CARES Act delivery hampered by old tech, bad data

Aspects of the federal government's economic response to the coronavirus pandemic were marred by outdated state technology software and a crushing volume of beneficiaries that overwhelmed many systems, according to a new report from the watchdog Government Accountability Office.

Digital Government

Federal CX in the age of COVID-19

Government agencies have also had to shift in significant ways to operate in this unique environment and interact with citizens differently.

Digital Government

Old tech can help IRS catch wealthy tax cheats

The IRS’ legacy tech is effective at flagging high-income taxpayers who skip filing, but a lack of staff and low prioritization is leaving billions on the table.

Cybersecurity

CDC, IRS and other federal sites spoofed in global phishing scams

New research from Proofpoint has identified numerous phishing email campaigns over the past two months, some of which impersonated and spoofed websites from federal agencies, international governments and public health organizations involved in COVID-19 relief.

Artificial Intelligence

Agencies Lean Into Automation During the COVID-19 Pandemic

Robotic process automation is accelerating across the National Institutes of Health, Internal Revenue Service and Housing and Urban Development Department.

People

IRS recalls certain mission-critical employees for tax season

The tax agency is putting distancing measures into place and requiring employees to wear face coverings on the job.

Cybersecurity

Treasury Secretary Says Electronic Stimulus Payments ‘More Secure,' But Are They?

Verifying the identity of people submitting personal information to IRS portals could be a challenge for the agency.

Digital Government

Coronavirus Response 'Likely' to Lead to IRS Backlogs, IG Says

Outstanding cases have already spiked due to shutdown, and now thousands of employees are home and not working.

People

Temporary Excused Paid Leave sounds good but is hard to come by

Feds with dependent care responsibilities that stretch them to the breaking point have a stopgap once leave options are exhausted, but many agencies are reluctant to put it in play.

Digital Government

Agencies look to digital financial outlets to disburse relief funds

As IRS and the Small Business Administration tap digital-only financial firms to assist in relief funding, concerns are emerging about cybersecurity vulnerabilities and fraud.

People

IRS outlines expanded flexible work schedule

The IRS, which is operating under an evacuation order that mandates telework for all eligible employees, released new guidance outlining its flexible work schedule policy.

Emerging Tech

Pilot IRS to Return with New Focus Areas and Significantly More Funding

In the next three to six months, the IRS plans to issue new solicitations through its experimental contracting vehicle.

People

IRS wants $300 million for IT modernization in 2021

The agency is planning IT modernization and security initiatives while also adding more than 100 new special agents focused on cybercrime and virtual currencies.

Modernization

IRS Reforms Free File Program, Drops Agreement Not to Compete With TurboTax

The changes come after ProPublica’s reporting showed how TurboTax maker Intuit tricked customers into paying for tax prep they could have gotten for free.