Digital Government

Group launches national effort for health IT interoperability

Private-sector successor to eHealth Exchange will focus on framework for data sharing and industry cooperation.

Modernization

Social Security seeks software for private cloud

SSA was an early cloud computing adopter and is one of the few non-intelligence agencies to put big data to use.

Cybersecurity

Still seeking a CIO

The announcement that EPA CIO Malcolm Jackson is stepping down adds that agency to an already-long list.

People

SSA shelves panel's IT recommendations, drawing IG criticism

After convening a panel to help plan for its IT future, the agency said it lacked the resources to act on the advice.

Cybersecurity

VA fails to communicate clearly; who gets a better grade?

A new report finds few agencies have made progress in meeting the requirements of the 2010 Plain Writing Act.

Modernization

Spotty death reporting hampers SSA databases

Failure to report death information weakens e-Verify, IG finds.

Modernization

Which agency's websites are outscoring Amazon for customer satisfaction?

Agencies benefit from customer satisifaction when users are content to use the website rather than telephone or walk-in service.

People

SSA needs to better manage its IT systems, GAO says

The Social Security Administration's reorganization in 2011 left a few loose ends untied.

Modernization

SSA introduces new personalized online statements

The SSA's new online records system could suffer from errors in the agency's database or users trying to use stolen personal information.

Cybersecurity

IGs: IRS, SSA and DHS lose billions in improper payments

Inspectors general at the Internal Revenue Service, Social Security Administration and Homeland Security Department recently drilled down on improper payments problems.

Digital Government

How agencies are stopping fraud with technology

Agencies share experiences of using technology in the fight against waste and abuse.

Cybersecurity

Seven states lag on death reporting

Electronic systems at the state level could make the SSA's death records could be more accurate and timely.

Modernization

SSA falls short of goal for retirees filing online -- again

The Social Security Administration did not meet one of its primary targets in fiscal 2011 for shifting more retirees online for filing for benefits.

Cybersecurity

Step up Social Security number protection, OIG says

While the number of replacement Social Security cards has decreased, the number of less-secure printouts SSA distributes has increased, auditors find.

Modernization

SSA rebuffs IG's call for a strategic plan for online services

The heart of the dispute: Should expansions of online services be planned out well in advance, or left flexible?

Cybersecurity

SSA has gaps in e-authentication of identities, auditors say

The Social Security Administration is falling short on meeting requirements for authenticating identities online, says a new federal audit.

Acquisition

Did SSA lose track of employees when it overspent on software?

Federal auditors ask what blunders the Social Security Administration made that led to overspending on software licenses.

Cybersecurity

H-1B workers abuse work privileges: IG

An audit of H-1B visa holders revealed that many abuse the program's privileges.

Digital Government

Top and bottom 5 federal employers; readers react

FCW readers weigh in on which agencies they think are the best for launching a career.

People

SSA makes progress with electronic filing, IG says

The Social Security Administration has successfully implemented several programs to boost electronic filing of appeals, a report states.