Veterans Affairs

VA still needs to shore up usability of new EHR system, GAO says

More than one-third of the government watchdog's priority open recommendations for the Department of Veterans Affairs have to do with improving oversight and management of the new electronic health record system. 

VA's tech training program for vets is up for renewal, but backers want more accountability

A provision in a recently introduced legislative package would extend VA’s VET-TEC training program through September 2026 while seeking to address employment disparities.

VA says it's seeing more patients than ever and cutting wait times for them

Staffing and productivity gains will allow VA to continue functioning more efficiently while avoiding burnout, official says.

DOD, VA need more data on how their toxic exposure tracking app is used, watchdog says

A report from the Government Accountability Office found that oversight of the joint system for centralizing toxic exposure records has fallen off, despite a growing influx of PACT Act-related claims.

VA extends Oracle's EHR contract for 1 month

Lawmakers are pressing for more accountability in the multibillion dollar contract amid delays, system downtime and patient safety concerns.

Automation helped VA approve 1 million PACT Act claims, officials say

The agency is relying on automated decision support and other optimization efforts to help process claims for veterans exposed to burn pits and other chemicals.

VA is already using AI to identify and assist veterans in crisis, officials say

The use of AI capabilities to review the agency’s surveys to veterans has helped save a couple thousand lives and helped another couple thousand retired servicemembers receive housing, according to VA’s chief veterans experience officer.

Proposed deep cuts to VA’s tech budget rankle lawmakers

The Biden administration’s FY25 budget request for the Department of Veterans Affairs proposes steep cuts to the agency’s IT services, including a 99% reduction in VA’s development initiatives from FY24.

Lawmakers propose more scrutiny of VA's new EHR, reauthorize VET-TEC program

The bipartisan legislative package includes new oversight metrics for VA’s Oracle Cerner electronic health record system but would end the modernization effort if facilities using the software don’t show improvement.

VA’s AI model to prevent suicides is a 'game changer,' official says

The REACH-VET program identifies roughly 6,700 retired servicemembers per month, according to a top lawmaker.

Senators call for VA to tighten performance standards in new health records contract

Three lawmakers on the Senate Veterans’ Affairs Committee are calling for the department to “add accountability and oversight provisions” in a renegotiated one-year contract with Oracle Cerner.

Change Healthcare hasn't given VA details on hack-impacted veterans, top lawmaker says

Rep. Mike Bost, R-Ill., said the company has “impact attestations” on those affected but won’t provide them to VA.

VA is warning veterans about Change Healthcare cyberattack, secretary says

“There’s no confirmation yet” that veterans’ data was leaked by the ransomware attack, according to the VA secretary, but the department is proactively alerting millions of veterans and beneficiaries to be safe. 

Change Healthcare attack did not result in harm to veteran care, VA says

The Department of Veterans Affairs said the ransomware attack impacted just over 40,000 veterans’ prescription orders but that it moved to quickly fill the requests.

DOD’s new EHR faces low user satisfaction and integration challenges, watchdog finds

A GAO report found that “integration opportunities remain” at the joint DOD and VA rollout of their modernized EHR systems at the Captain James A. Lovell Federal Health Care Center last month.

VA cautiously optimistic that ‘very positive’ March EHR rollout shows reset is working

VA Secretary Denis McDonough said the department plans to restart deployments of its new health records system in FY25. 

Lawmakers to include VET-TEC renewal under broader veteran bill, per committee spokesperson

VA’s five-year tech training pilot expired April 1 after Congress failed to pass legislation to renew the program.