Digital Government

VA pushes vets to Login-dot-gov or ID-dot-me for online access

VA said the change is estimated to affect approximately 3 million veterans, and phases out two legacy identity options currently supported by the agency for online access.

Digital Government

VA unable to collect over $665M in revenue because of tool suspension, OIG says

VA paused its use of a tool that consolidates community care data in February 2023 “after becoming aware of issues with its database code logic and of compromised stored data.”

Digital Government

Lawmakers want VA to report on its use of automation to process benefits claims

The legislative proposal seeks to enhance VA’s adoption of new technologies, including providing lawmakers with “a timeline for modifying and implementing the use of such automation tools” in the benefits claims process.

Modernization

Lawmakers press VA to report on delays in burn pit registry revamp

An October 2022 report from the National Academies of Sciences, Engineering and Medicine said VA should “initiate a new phase” of its Airborne Hazards and Open Burn Pit Registry to make it “a user-friendly, efficient and effective resource.”

Acquisition

VA extends EHR contract with Oracle Cerner for 11 months

The agreement comes after Veterans Affairs Secretary Denis McDonough said the department plans to end its pause on deployments of the modernized electronic health record system during fiscal year 2025.

Emerging Tech

Veterans Health Administration creates new office to streamline tech initiatives

The Veterans Health Administration has combined a number of its existing programs into one office to serve as the agency’s “central coordinator of digital health strategy and execution.”

Modernization

VA still needs to shore up usability of new EHR system, GAO says

More than one-third of the government watchdog's priority open recommendations for the Department of Veterans Affairs have to do with improving oversight and management of the new electronic health record system. 

People

VA's tech training program for vets is up for renewal, but backers want more accountability

A provision in a recently introduced legislative package would extend VA’s VET-TEC training program through September 2026 while seeking to address employment disparities.

Policy

VA says it's seeing more patients than ever and cutting wait times for them

Staffing and productivity gains will allow VA to continue functioning more efficiently while avoiding burnout, official says.

Digital Government

DOD, VA need more data on how their toxic exposure tracking app is used, watchdog says

A report from the Government Accountability Office found that oversight of the joint system for centralizing toxic exposure records has fallen off, despite a growing influx of PACT Act-related claims.

Acquisition

VA extends Oracle's EHR contract for 1 month

Lawmakers are pressing for more accountability in the multibillion dollar contract amid delays, system downtime and patient safety concerns.

Digital Government

Automation helped VA approve 1 million PACT Act claims, officials say

The agency is relying on automated decision support and other optimization efforts to help process claims for veterans exposed to burn pits and other chemicals.

Artificial Intelligence

VA is already using AI to identify and assist veterans in crisis, officials say

The use of AI capabilities to review the agency’s surveys to veterans has helped save a couple thousand lives and helped another couple thousand retired servicemembers receive housing, according to VA’s chief veterans experience officer.

Modernization

Proposed deep cuts to VA’s tech budget rankle lawmakers

The Biden administration’s FY25 budget request for the Department of Veterans Affairs proposes steep cuts to the agency’s IT services, including a 99% reduction in VA’s development initiatives from FY24.

Modernization

Lawmakers propose more scrutiny of VA's new EHR, reauthorize VET-TEC program

The bipartisan legislative package includes new oversight metrics for VA’s Oracle Cerner electronic health record system but would end the modernization effort if facilities using the software don’t show improvement.

Artificial Intelligence

VA’s AI model to prevent suicides is a 'game changer,' official says

The REACH-VET program identifies roughly 6,700 retired servicemembers per month, according to a top lawmaker.

Modernization

Senators call for VA to tighten performance standards in new health records contract

Three lawmakers on the Senate Veterans’ Affairs Committee are calling for the department to “add accountability and oversight provisions” in a renegotiated one-year contract with Oracle Cerner.

Cybersecurity

Change Healthcare hasn't given VA details on hack-impacted veterans, top lawmaker says

Rep. Mike Bost, R-Ill., said the company has “impact attestations” on those affected but won’t provide them to VA.

Cybersecurity

VA is warning veterans about Change Healthcare cyberattack, secretary says

“There’s no confirmation yet” that veterans’ data was leaked by the ransomware attack, according to the VA secretary, but the department is proactively alerting millions of veterans and beneficiaries to be safe. 

Cybersecurity

Change Healthcare attack did not result in harm to veteran care, VA says

The Department of Veterans Affairs said the ransomware attack impacted just over 40,000 veterans’ prescription orders but that it moved to quickly fill the requests.