Modernization

VA plans to restart EHR rollouts in mid-2026, despite viability concerns

VA Secretary Denis McDonough previously told Congress that the department was looking to end its pause on new deployments of the Oracle Cerner software in fiscal year 2025.

Digital Government

Government spending bill would also codify VA’s customer experience office

The continuing resolution to keep the government funded through March 14 would, in part, formalize a VA office that gathers feedback to improve veteran services.

Modernization

House passes veterans’ package without EHR accountability measures

A spokesperson for the House Veterans’ Affairs Committee said measures related to the electronic health record system were removed from the legislation “due to a lack of political viability in both the House and Senate.”

Digital Government

VA proposes funding telehealth access points at non-VA facilities

The VA is looking to expand access to virtual healthcare consults by funding the creation of such access points at non-VA facilities in rural or medically underserved areas.

Artificial Intelligence

VA announces creation of new AI testing ground with FDA

VA Undersecretary for Health Shereef Elnahal told Nextgov/FCW that the testing environment is “a check in the process” to ensure that AI tools comply with federal guidance on the use of emerging tech.

Artificial Intelligence

VA is updating its AI suicide risk model to reach more women

The department is looking to add military sexual trauma and intimate partner violence as risk factors for suicide in its predictive model for identifying veterans at high risk of self-harm.

Modernization

Inside VA’s drive to offer rideshare services to vets

Since its launch in January 2022, the Veterans Health Administration’s rideshare program for veterans in need of medical-related transportation has provided more than 438,000 rides.

Modernization

VA officials say they can finish the digital GI Bill platform without more delays, cost overruns

Rep. Derrick Van Orden, R-Wis.,​​ said the Department of Veterans Affairs is “batting zero” when it comes to finishing major IT modernization projects on time and within budget.

Digital Government

VA offers veterans nationwide access to emergency telehealth care

The department said the new tele-emergency care resource will allow veterans to connect with clinical triage nurses for timely medical evaluations.

Modernization

VA's EHR clocks more than 800 'major performance incidents' since go-live, watchdog finds

VA’s Office of Inspector General identified 826 outages, degradations and functionality gaps that meet the definition of a major performance incident outlined in the EHR modernization project’s contract.

Digital Government

Veterans Crisis Line looks to balance anonymity with location tools

Matthew Miller, the executive director of VA’s office of suicide prevention, said crisis line responders “want to be very careful how much we pursue information from the veteran, unless it's absolutely necessary to provide them with the highest quality care.”

Modernization

VA needs stricter oversight for EHR deployment, top Republican says

Rep. Matt Rosendale, R-Mont., who chairs the House Veterans' Affairs Subcommittee on Technology Modernization, said he appreciated VA’s engagement with Congress “about establishing some metrics that Oracle has to abide by in order to keep this moving forward.”

Digital Government

Cost of VA’s Digital GI Bill has nearly doubled amid delays and contract challenges

The agency’s Office of Inspector General said in a new report that initial contract requirements for the Digital GI Bill platform “were unclear and included unrealistic expectations.”

Digital Government

VA should offer more support for Veterans Crisis Line personnel, watchdog says

VA’s Office of Inspector General found that the Veterans Crisis Line successfully prepared for the launch of the streamlined “988 then press 1” call option for those in crisis but strained supervisors’ ability to guide responders.

Digital Government

VA hopes new antifraud tools will help veterans identify, report common scams

Veterans lost $350 million in scams targeting former service members in 2023, according to a government report.

Emerging Tech

VA launches new platform to help veterans identify and report scams

Scammers have increasingly targeted veterans and their beneficiaries, particularly after the PACT Act expanded benefits and health services for retired service members.

Digital Government

Lawmakers look to extend COVID-19 telehealth med exemption for veterans

A bipartisan House bill would allow VA clinicians to prescribe veterans with controlled medications through the targeted extension of a pandemic-era waiver.

Modernization

VA launches revamped burn pit registry with automatic enrollment

The upgraded database of veterans exposed to toxic pollutants and trash burn pits came after “extensive feedback” showed the platform was difficult for many retired service members to navigate.

Emerging Tech

New bill pushes VA to examine how blockchain can enhance its work

Legislation from Rep. Nancy Mace, R-S.C., would require VA to explore the benefits and risks of using distributed ledger technology.

Modernization

Cost overruns, delays plague VA’s new integrated financial management system

The rollout of VA’s modernized financial management and acquisition system has been affected by delays in the department’s new electronic health record system, since “multiple deployments” depend on the EHR’s launch at medical facilities.