Modernization
Lawmakers: VA’s Main Website—Designed To Be One-Stop For Vets—Is Missing Critical Links
Three lawmakers penned a letter to VA Secretary Robert Wilkie asking the agency to add Congressionally-mandated links to VA.gov and the eBenefits site.
Modernization
Veterans Affairs Launches Digital National Cemetery
The new interactive website streamlines information about 3.7 million veterans interred across NCA’s 136 national cemeteries.
Modernization
FedBizOpps Will Be Gone Before the End of the Year
The federal contracting opportunity website is being decommissioned. Here’s what you need to know about the transition.
Modernization
In This City, Residents Can Search And Apply for Affordable Housing Online
San Francisco took a laborious paper process and transformed it into an easy-to-use online application system for open affordable housing spots.
Modernization
Labor Unveils New Resources to Boost Contractor Hiring Compliance
It’s part of the agency’s broader effort to improve transparency.
Modernization
Agencies Should Be More Transparent About Public Comments, GAO Says
By defining and disclosing how they handle commenters’ information, agencies could help combat identity fraud and other abuses, auditors said.
Modernization
USDA Launches Tool to Match Farmers to the Loans They Need
The latest tool on farmers.gov helps take the mystery out of the loan application process.
Digital Government
Justice Department Launches API for Foreign Lobbyist Data
The new online portal offers the public easier access to documents filed under the Foreign Agents Registration Act, the law that put Paul Manafort in jail.
Policy
Supreme Court to Hear Challenge on State Code Copyrights
Georgia holds a copyright for its annotated state code, which sells for $404, and sued to block a website from distributing free copies of the document.
Digital Government
Federal Agencies Rank Dead Last in Forrester Customer Experience Index
Once again, only the National Park Service scored on par with the industry average.
Cybersecurity
FBI Warning: The Lock Icon Doesn’t Mean That Website Is Safe
Having HTTPS and a TLS certificate doesn’t mean the site isn’t a platform for scammers and thieves.
Modernization
VA Expects 'Hiccups,' but an Otherwise Seamless Health Overhaul This Week
Some lawmakers and veterans groups are nervous about VA's implementation process for the new private care program.
Digital Government
How the Veterans Affairs Department is ‘Hardwiring’ Customer Service into Everything
VA is on a mission to improve the veteran experience across every service it provides.
Modernization
One City’s Journey to Filing Complaints About Police Online
Austin, Texas, debuted an anonymous online feedback form that eases the process for residents to describe interactions they have with police officers
Digital Government
HHS Accused of 'Censorship' of Obamacare Website Materials
Nonprofit monitor flags 85 removed pages, warns of harm to vulnerable groups.
Modernization
Worst to First: Government Websites More Secure Than Ever
Website security and privacy improved across all sectors, according to a survey, but none made more improvements than government websites.
Emerging Tech
GSA Testing Tool to Ensure Tech Projects Meet Accessibility Rules
A government-built AI tool to ensure compliance with accessibility mandates is headed for the user testing phase before going governmentwide this fall.
Modernization
USDA Launches New Features on Farmers.gov
The site’s latest functions will enable America’s agriculture producers to better manage loans and the H-2A visa process.
Digital Government
Census Officials Say They’re Ready, With or Without Citizenship Question
A year out, preparations are on track to allow responses online, by phone or on paper.
Digital Government
To Provide the Best Customer Experience, Be Proactive
"Be where your customers are" and other helpful tips from customer experience professionals.
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