Emerging Tech

GSA Seeks Support for Challenge Sites, Including Potential New Challenge X Lab

The crowdsourcing Challenge.gov and Citizenscience.gov need program support, as does a potential new testbed for agencies.

Modernization

COVID-19 More Likely to Accelerate Telecom Modernization than Cause Delays, GSA Officials Say

The pandemic has delayed some agency transitions to the $50 billion Enterprise Infrastructure Solutions contract, but those are outliers, according to program leads.

Digital Government

FEMA Issues Solicitation For Temperature Screening Ahead of Plans to Reopen Two Facilities

The winning vendor will need to supply protective equipment for their employees and contactless, infrared temperature scanning for FEMA personnel.

Modernization

GSA Suggests Using ‘Secret Shoppers’ to Evaluate Call Centers

The contact center within GSA’s Centers of Excellence offered a template for using mystery shoppers to measure performance.

Digital Government

Decisions To Reopen GSA Regional Offices Will Be Made At the Local Level

The agency’s open floorplans and other concerns make it difficult to reopen offices, but GSA’s telework culture has kept operations running smoothly, according to an agency official.

Modernization

Centers of Excellence Team With Another Health Agency Amid Pandemic

FDA became the fourth agency in 2020 to join the Centers of Excellence program; ninth overall.

Emerging Tech

Big Tech and Aviation Companies to Set Standards For New Drone-Tracking System

The eight vendors will set the technology standards for FAA’s Remote ID program to track drones and their operators.

Modernization

Homeland Security’s Biometrics Database Is on Its Way to the Amazon Cloud

The Office of Biometric Identity Management released a privacy impact assessment as the program begins moving the nation’s biometric database to Amazon’s GovCloud.

Artificial Intelligence

Pentagon Wants AI to Predict Behavioral Changes in Troops

The Defense Department wants artificial intelligence that can tell when shifts in behavior could have “unwanted negative outcomes” for troops, their units and their missions.

Podcasts

Critical Update: How State Department IT Was Set Up to Deal with COVID-19

State Department CIO Stuart McGuigan joins Critical Update to talk about his vision for the agency and how the department’s decentralized nature made for an easy transition to mass telework.

Emerging Tech

The Army Wants a Wearable COVID-19 Detector

Due to the urgent need, the managing consortium has suspended some—but not all—of its members-only restrictions.

Digital Government

SBA Awards $5.5M Contract to Improve Response to Disasters

As the Small Business Administration responds to the COVID-19 pandemic, it’s also implementing what it learned during its response to the 2017 hurricane season.

Modernization

Labor Wants Feedback on Checklist for Modernizing State Unemployment Systems

The federal agency seeks input on the mandatory guidance it released to help states prevent service disruptions as they update their technology. 

Digital Government

Federal Register Tech Issue Caused by Oversized Document

The site directed users to a temporary rundown of regulatory notices for April 30 while two federal offices worked to resolve the issue.

Digital Government

Army Researchers Want Help Building Predictive COVID-19 Models For Use Across DOD

The research partner will be expected to immediately begin work on two modeling analyses and be agile enough to shift as priorities change.

Artificial Intelligence

NGA Knows Its Challenges, Now It Needs the Tech to Address Them

The world is changing—from commercially available GEOINT to COVID-19—so the National Geospatial-Intelligence Agency released a list of tech challenges the agency needs help to overcome.

Modernization

IG: VA Knew Infrastructure Upgrades Wouldn’t Meet Timeline For March Health Records Rollout

Severe staffing shortages, infighting and lack of comprehensive planning for infrastructure improvements would have handicapped the multibillion-dollar project, the inspector general said.

Digital Government

One Year In, Administration Names First Lead Office In New Shared Services Regime

The Homeland Security Department is the first to designate a Quality Service Management Office to lead its shared services marketplace.

Digital Government

Federal Spending on COVID-19 Doubles in Last 10 Days

The latest government spending data shows a major jump between April 13 and 23, up to $6.4 billion.