Modernization

VOIP's second act

Next-generation IP telephony applications bring safety and efficiency to public agencies

Modernization

Is metro Ethernet right for you?

If you're using a carrier's data services but bandwidth is always in short supply, consider metro Ethernet.

Acquisition

Refresh without the headaches

Integrators and agencies find new ways off the upgrade treadmill

Digital Government

Forging stronger government and integrator ties

Tech refresh veterans say clear goals and frequent communication are the keys to success for leasing or performance-based contracts between integrators and agencies.

People

Digital radios: A new calling plan

As Project 25 matures, first responder radios become more interoperable, although problems remain

People

Digital radio building blocks

Key components of an interoperable digital radio network

Modernization

IP videoconferencing toolbox

A well-equipped IP videoconferencing system requires a handful of key components

Modernization

Meeting face to face

Ubiquitous IP networks fuel videoconferencing rollouts

People

Plug-and-play expertise

Army help-desk portal taps knowledge management tools to solve staff problems

People

Knowledge vs. content management

KM has been an intellectual discipline in search of good software.

People

Pieces of the KM puzzle

Knowledge management can be rewarding, but it is not easy.

People

Four lessons learned

During the development of their data-sharing system, Commerce Department officials discovered the value of a few things.

People

Saving time by sharing data

Commerce builds a repeatable approach for linking systems

People

Where pattern recognition fits

Most pattern-recognition applications often operate in conjunction with existing data repositories and content management systems to add structure to unstructured data, such as e-mail messages and field intelligence reports.

People

Tips for partnering with vendors

In a field as cutting edge as pattern-recognition technology, where satisfactory shrink-wrapped solutions are few and far between, choosing which vendors and which promising products to work with can be challenging.

People

What tomorrow may bring

Government challenges industry to develop software to help predict terrorist actions

Digital Government

Inside enterprise content management

A suite for it has at least five parts.

Modernization

The kitchen sink approach

Can all-in-one content management suites reduce costs and integration hassles?

People

Security on a shoestring

Here's where resourceful IT managers find help with their security problems

People

Lessons learned

State and federal security officers who regularly use online resources say volumes of security information can be both a blessing and a curse.