Modernization
VOIP's second act
Next-generation IP telephony applications bring safety and efficiency to public agencies
Modernization
Is metro Ethernet right for you?
If you're using a carrier's data services but bandwidth is always in short supply, consider metro Ethernet.
Acquisition
Refresh without the headaches
Integrators and agencies find new ways off the upgrade treadmill
Digital Government
Forging stronger government and integrator ties
Tech refresh veterans say clear goals and frequent communication are the keys to success for leasing or performance-based contracts between integrators and agencies.
People
Digital radios: A new calling plan
As Project 25 matures, first responder radios become more interoperable, although problems remain
Modernization
IP videoconferencing toolbox
A well-equipped IP videoconferencing system requires a handful of key components
People
Plug-and-play expertise
Army help-desk portal taps knowledge management tools to solve staff problems
People
Knowledge vs. content management
KM has been an intellectual discipline in search of good software.
People
Four lessons learned
During the development of their data-sharing system, Commerce Department officials discovered the value of a few things.
People
Where pattern recognition fits
Most pattern-recognition applications often operate in conjunction with existing data repositories and content management systems to add structure to unstructured data, such as e-mail messages and field intelligence reports.
People
Tips for partnering with vendors
In a field as cutting edge as pattern-recognition technology, where satisfactory shrink-wrapped solutions are few and far between, choosing which vendors and which promising products to work with can be challenging.
People
What tomorrow may bring
Government challenges industry to develop software to help predict terrorist actions
Modernization
The kitchen sink approach
Can all-in-one content management suites reduce costs and integration hassles?
People
Security on a shoestring
Here's where resourceful IT managers find help with their security problems
People
Lessons learned
State and federal security officers who regularly use online resources say volumes of security information can be both a blessing and a curse.
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