Digital Government
HHS center shines in public education role
For the Department of Health and Human Services' National Women's Health Information Center, supplying the public with up-to-date health data is paramount.
Digital Government
One-stop shops
Government contact centers gear up to serve greater variety of customers' needs
People
Military big on portals
Air Force planners used portal technology in the service's Theater Battle Management Core Systems to help craft and launch air offensives
People
Gov portals get to work
No longer window dressing, portals become new home for critical agency business
People
Many archiving challenges remain
When devising strategies to streamline e-mail archiving, agencies face formidable technology and cultural challenges
People
Tools help pinpoint the right words
Audio-mining technologies create indexes of audio files using words or speech sounds
People
From lab to landing zone
About the Defense Department's Language and Speech Exploitation Resources (LASER) team
People
Agencies outsource self-service
Some agencies are hiring application service providers to operate their self-service e-government applications
Digital Government
Agencies close in on metadata benefits
A few agencies are forging ahead with major metadata initiatives, including the Bureau of Land Management and the Census Bureau
Digital Government
Metadata key to Air Force XML project
With a boost from metadata, the Air Force is Web-enabling its massive collection of technical manuals
Digital Government
Three ways to do it
When it comes to metadata management, there is no exclusive strategy or solution
Digital Government
Modular solutions play well
The operative word for enterprise resource planning vendors targeting the federal market is 'modular'
Digital Government
A recipe for success: ERP by the slice
Agencies take software suites one application at a time
Digital Government
Marine Corps keeps it simple
For the Marine Corps Community Services sought an ERP solution for human resources
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