People
Intelligence leads the way
Taxonomy software vendors say that the intelligence and defense communities are the main government users of their products
People
Feds get started
Several agencies are using ERM technology to boost employee training and save money
People
Empowering employees
Under the emerging concept of employee relationship management, organizations are beginning to use technology to offer their workers expanded access to human resources information and services
People
Most integration happens within
Although there may be little interdepartmental data sharing, many federal departments use enterprise application integration technologies to connect
Digital Government
NSF gets outside help
The National Science Foundation is using managed security services to meet the round-the-clock demands of the Internet environment.
Digital Government
Help in a dangerous world
Companies offer security reinforcements, but many agencies remain wary
Digital Government
Who you gonna call?
On the promise of strong growth forecasts, the managed security services market is attracting a diverse and growing roster of competitors.
Digital Government
Postal Service and FreeMarkets hold the course
Pittsburgh-based FreeMarkets Inc. has garnered much of its federal government work from agencies with business-related processes
Digital Government
DOD EMall redeploys
The Defense Departments EMall underwent a substantial facelift this year.
Digital Government
FedBid.com resurfaces
After going out of business in late December, FedBid.com re-emerged with new leadership in April.
Digital Government
Survival of the fittest
Lessons abound as a tumultuous year grounds many federal B2G efforts
Digital Government
DCCs FedCenter.com falters
Digital Commerce Corp. filed for Chapter 11 bankruptcy protection last month.
Digital Government
Air Force revamps IT Superstore
The Air Force Information Technology Superstore will undergo significant changes in October
Digital Government
E-gov holding on Line 1
To cope with growing demand, agency call centers go high-tech
Digital Government
Smaller agencies make the connection
The use of advanced call-center technologies has not been limited to agencies with a high volume of citizen interactions
Digital Government
A menu of contact options
As part of customer relationship management market, the call center environment has grown to include a broad range of technologies
People
How some jurisdictions are managing
Some jurisdictions are automating their recordkeeping process to make e-mail messages easier to manage and access
Almost There!
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